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Privacy Policy and Cookie Policy

The following document outlines the Privacy Policy for the Jimmy Green website.

Last updated January 2024

Introduction 

Jimmy Green Marine is committed to delivering the highest possible standard of service while ensuring that your privacy is properly protected. If we ask you for any personal information, we will only process it in accordance with the purposes and means noted in this privacy statement. 

This Privacy Notice helps you to understand how we use your personal information, who we share it with and the rights that you have. For more information on your rights and how to exercise them, head straight to the Your Rights section later in this document. 

This Privacy Notice applies if you shop on our retail websites, shop in our Jimmy Green shops or at our trade stands, or if you otherwise share your personal information with us, for example if you contact us with a query or we send you marketing. 

We change the terms of this Privacy Notice from time to time and you should check it regularly. The last updated date is shown at the beginning of the document. If we make any material changes, we will take steps to bring it to your attention. 

Who we are 

We are Jimmy Green Marine Limited (“we”, “our”, “us”), registered company number 07044915, and operate under the name of Jimmy Green, Jimmy Green Marine, and JGM.

We are the data “controller”, which means we are responsible for deciding how and why your personal information is used. We’re also responsible for making sure it is kept safe, secure and handled legally. 

We operate to the highest standards when protecting your personal information and respecting your privacy. If you have any questions about your personal information, or how we use it, you can contact us via email at sales@jimmygreen.co.uk or by writing to us at Jimmy Green Marine, The Old Pottery, The Meadows, Beer, Devon, EX12 3ES. 

Your rights

You have a number of ‘Data Subject Rights’. Below is some information on what they are and how you can exercise them. There is more information on the Information Commissioner's website at www.ico.org.uk.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information. 

If you have any general questions or want to exercise any of your rights, please contact sales@jimmygreen.co.uk or call 01297 20744. Our security procedures mean that we may need to request proof of identity before we disclose personal information to you in response to any request. 

We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do, however, also have the right to lodge a complaint directly with the Information Commissioners Office, the data protection regulator in the UK, their contact details can be found on their website www.ico.org.uk 

The lawful bases we use to process data 

We will only ever process your information if we have a lawful basis to do so. The lawful bases we rely on are: 

The information we collect and how we use it 

We collect and use the information that you provide to us directly, for example when you register for an account, and we keep records when you speak to our customer service team. For more detailed information you can read the statements below which outline how we use your personal information: 

To process any orders that you place with us and to facilitate any returns (Contract) 

To provide you with access to an account (Contract) 

To provide customer service to you (Legitimate interest) 

To keep in touch with you (Consent) 

To ensure the Website and the services we offer you operate properly (Legitimate Interest) 

Undertaking credit checks and facilitating your use of "PayPal in 3" (Legitimate interest)

To prevent and detect crime (Legitimate interest/Legal obligation) 

To fulfil our legal obligations (Legal obligation) 

How long we keep it for

We keep your personal information for as long as you are a customer of ours and generally for seven years afterwards to comply with legal requirements. During that time, we take steps to remove any personal data as soon as we no longer need it. 

We consider you a customer: 

With regards to personal information collected in order to facilitate the “PayPal in 3” payment method, there is a legal requirement for us to hold your personal data and financial information in relation to these transactions on record for up to a total of six years. This six year period satisfies the requirement of our regulator, The Financial Conduct Authority and is also in line with other financial industry retention periods.

Third Parties we share data with and receive data from 

We work with a number of trusted third parties to provide you with high quality goods and services. Anybody we work with is subject to stringent security and data privacy assessments before we begin to do business with them and on an ongoing basis. 

We always make efforts to only pass over personal information that is absolutely necessary for the purposes it is being processed. We always do so securely. 

We have contracts in place with all suppliers that help us to ensure security and privacy of your personal information, these are reviewed and updated regularly and always in line with data protection laws. 

In some cases, we may transfer your personal data to countries outside the European Economic Area. For example, Jimmy Green Marine works with Mailchimp who manage our mailing lists and facilitate our email marketing activity. 

Where we or our suppliers will process your data outside of the EU we will ensure that we comply with the General Data Protection Regulation and the Data Protection Act 2018 and will ensure appropriate measures are put in place to keep your personal information secure.