Shipping

UK Delivery

Flares can only be delivered by fully authorised carriers in special packaging to UK Mainland addresses.

You must be 18 years or over to purchase flares or hazardous goods

Liferafts (which include flares), Lifejackets, Rearming Kits, Paint, Antifouling, Fire Extinguishers, Aerosols and certain other flammables and Liquids can only be delivered by Hazardous Cargo Carrier

Please select the appropriate Carrier at Checkout

Saturday Delivery is only available by special arrangement
Saturdays, Sundays and Public Holidays are not working days with regard to despatch or delivery timescales.
if you have any doubts about carriage please contact us on 01297 20744 - we are here to help

Priority Orders

Cut Off Time for Online Priority Orders is 12 Noon - this may be extended by telephone negotiation depending on the amount of splicing/rigging/sewing involved

Next Working Day Priority - Cut Off Time 12 Noon

  • UK Mainland Only
  • Delivery on the next working day provided you have ordered before noon

2 Working Day Priority - Cut Off Time 12 Noon

  • UK Mainland Only
  • Delivery on the second working day after you placed your order, provided you have ordered before noon
  • So for example, an order placed on Tuesday afternoon/evening on a 2 Day Priority will be delivered by Friday

3 Working Day Priority - Cut Off Time 12 Noon

  • UK Mainland Only
  • Delivery on the third working day after you placed your order, provided you have ordered before noon
  • So for example, an order placed on Monday afternoon/evening on a 3 Day Priority will be delivered by Friday

Standard Courier Delivery

  • UK Mainland please allow up to 7 working days

Standard Royal Mail, no tracking available

  • UK Mainland please allow up to 7 working days

We will always endeavour to deliver your parcel on the earliest possible day. If you inform us that you want it to arrive on a particular day then we will try to accommodate you.


During periods of high demand, it is advisable to allow up to 7 working days for the Rigging Team to complete your custom splicing or rigging order.


We always strive to complete custom orders as quickly as we can but…..

If you have a required delivery date, please consider upgrading to the priority servies listed above. You can reply to this email or ring 01297 20744 and speak to a member of the Jimmy Green Team.

We allow up to 7 working days for delivery because we send out a large number of custom orders e.g. rope with splices, whippings, wire rigging with terminals, webbing jackstays with sewn loops, sewn canvas shapes.

If you elect to pay for a Priority or Express Service, we will do our utmost to deliver to you within your given time frame.

There are different charges for

  1. Scottish Highlands and 2 Day Area
    N.B. Our carriers classify some Scottish Postcodes as a 2 Day Area even though they are not actually in the Scottish Highlands.
    We do apologise but unfortunately, it is beyond our control
  2. Islands including e.g. Northern Ireland, Isle of Wight, Isle of Man, Scilly Isles, Scottish Isles and the Channel Islands
  3. Popular European Destinations
  4. Export Worldwide

UK Carriers

We use DPD and DHL for our Trackable Courier/Express Deliveries
We use Tuffnells for our heavy / hazardous parcels - these deliveries are trackable but the details are not automatically available to you - Our despatch team are happy to work closely with you to ensure delivery at a convenient time.
Carrier deliveries require a signature unless you tick the appropriate box in checkout indicating that it is safe to leave the parcel.
Please give instructions for the delivery driver on where it is safe to leave the parcel but please restrict them to one short sentence if possible.
Please note that if you are in a surcharged delivery area then you may enter a separate delivery address e.g. at work which may not be surcharged.
This is also a good idea for valuable parcels requiring a signature.
If you are in doubt about any aspect of our delivery system please contact us - we are here to help.

Export Delivery

You can be confident about placing an order with Jimmy Green Marine because we have a great deal of experience and expertise in exporting all over the world and as a team, we care that you get the best possible level of personal service. We can take orders by email and on the telephone as well as online.

If you are having any difficulty at all in completing your order, we are here to help by telephone or email, including information on a suitable specification for your application.

If the website is not giving you the right shipping option, tell us and we will solve the problem.

If you are struggling to complete your purchase, we can help. There is a method to save your order at checkout without committing any funds. Use the 'Payment by Transfer' option while we find a solution e.g. if we need to quote you a special shipping price.

If we notice a possible mistake in your order, we will email you to check.

If you need something urgently in a remote part of the world, we will expedite it, but we will be honest about how long we think it will take to arrive. We use DHL for all our urgent air express deliveries because they have an excellent reputation for delivering the parcel on time. We DO NOT use Fedex.

We send orders to the EU and Europe outside the EU on a daily basis with a choice of different shipping options. We regularly send heavy pallets loaded with e.g. Anchor Chain, Anchors etc.

You can rely on Team Jimmy Green to do their very best for you. We want you to buy again :-)

Tax

Vat is payable within the EU with certain exceptions
e.g. Channel Islands, EU vat registered customers who have successfully applied for vat free status on our website

Import Duties

For export outside the EU, Vat is deducted but please note that any duties, taxes and related commissions charged by the importing customs authority are the sole responsibility of the customer.

Carriers

Royal Airmail is available for International small parcels up to 0.5kg - this service may be sub-contracted to the postal service of the receiving country and can sometimes take several weeks to arrive for some European destinations.
DHL Express Courier is a reliable and swift service - generally 2 days to most European countries and 3 to 4 days for remote parts of the world. This courier is automatically available at checkout up to a parcel weight of 30kg. Heavier parcels will generate a 'Quote Required' option.
DPD Overland Economy Carrier (or DHL) - this service is available to most countries in Europe with a fixed starting rate for parcels up to 30kg and a maximum parcel weight of 50kg.
Overland effectively means by land and/or sea, not by air and is therefore not automatically available at checkout to some islands in Europe e.g. Malta - please request an economy shipping price.
Heavy Freight - This service is delivered by DHL or a freight forwarder e.g. Kuehne and Nagel and is available to most countries in Europe from 50kg up to 500kg.

Shipping Rates

Shipping Rates - Channel Islands Shipping Rate - EU Shipping Rate - Europe outside the EU and World Zone

We are pleased to announce new lower shipping rates to the USA and Canada (June 2019)

Shipping Parameters
If the contents of your basket, combined with your delivery destination, result in our website not being able to generate a shipping price automatically, then an appropriate message will appear.
Please email details of your basket for us to quote you for shipping.

Collect in Store

Select your items into your basket, proceed to Checkout, add a UK address and postcode to your online account addresses - you can enter the Jimmy Green address and post code if required, select Collect in Store from Shipping options

It would be very helpful to give us a collection date. You can either enter it in the message box or send a separate e-mail to sales@jimmygreen.co.uk to explain in more detail.
Please bear in mind that if you have ordered any Splicing, Rigging or Sewing, we will need time to complete your order.
If you have ordered anything which we cannot supply in the time frame you have given us we will notify you immediately, either by e-mail or by telephone.

VAT Guide

Jimmy Green Marine Ltd VAT Number: GB 979 3427 65

All the prices on our website include VAT for delivery within the EU

If your delivery destination is outside the EU:
Add your items to the Basket, go to Checkout, register your delivery destination details
Our website will automatically exclude VAT from the prices.

We can supply goods excluding VAT for EU Vat Registered Companies
Register your Jimmy Green Marine account online
Email us your online username, EU Company Name, VAT Registration number and Registered Address
We will verify your VAT registration and update your online account so you can make your purchases excluding VAT

 'Yacht in Transit'
We can supply to a delivery address prefixed with 'Yacht in Transit' excluding any vat.
If the yacht is in the EU, we will require your passport ID details, the Yacht Registration Number and Port of Registry in order to deduct the VAT.
Register your Jimmy Green Marine account online
Email us your online username, Passport ID details, Yacht Registration Number and Port of Registry
We will verify your qualification and update your online account so you can make your purchases excluding VAT

VAT Retail Export Scheme

Jimmy Green Marine are happy to participate in the VAT Retail Export Scheme but customers should note that the rules have changed and it is no longer possible to deliver the goods and send the form in the parcel

VAT RETAIL EXPORT SCHEME LEGAL NOTICE

In Government/Legal Language:
Retailers and refund companies (see paragraph 5.5) may only operate the VAT Retail Export Scheme when they comply with the conditions set out in this notice. Briefly these are:

  • the customer must be entitled to use the scheme (see paragraph 2.4)
  • the goods must be eligible to be purchased under the scheme (see paragraph 2.6)
  • the customer must make the purchase in person and complete the form at the retailer’s premises in full (see paragraph 3.1 and 7.4.2)
  • the goods must be exported from the EC by the last day of the third month following that in which the goods were purchased
  • the customer must send the retailer or the refund company evidence of export stamped by Customs on an official version of Form VAT 407, an approved version of Form VAT 407 or an officially approved invoice (see section 4)
  • the retailer or the refund company must not zero-rate the supply until the VAT has been refunded to the customer (see paragraph 5.2).

To summarise in simpler terms:
Order online for Collection in Store and/or make (further) purchases when you visit our premises in Beer
Remember to bring your passport.
Fill in the form with a member of the Jimmy Green Team.
Ensure that the form is stamped by UK Customs as proof of export when you leave the country within the time limit
The vat will be refunded on safe receipt of the stamped VAT form.
N.B. proof of posting and recorded delivery is advisable.